The goal of this document is to provide a framework for working in any situation. There are various improvement processes. The PIV5R study followed a six sigma process called DMAIC (Define, Measure, Analyze, Improve, Control); however, most are familiar with the lean process PDSA (Plan, Do, Study, Act). PDSA is part of the Lean philosophy for improvement, designed to collect data of current practice, analyze the practice and apply evidence based approach to compare results.
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